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Return Merchandise Authorization (RMA) Request

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Return Merchandise Authorization (RMA) Request

We are sorry to hear the order you received did not meet your needs. This form is intended to gather the minimum amount of information required by Watlow to provide you with an RMA number. Please fill out the form as completely as possible. Once the form is submitted you will be contacted by a Watlow representative who will provide an RMA number and instructions to return your product(s). Thank you.

*Required Fields

Your Information
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Customer Information
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Product Information
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Product Type Heater
Reason(s) for Return
Electrical
Dimensional
External Issues
Application Details
Additional Information
Reason(s) for Return
Notify of charges before rework?
Frequency of Failure:
Have you seen this failure on this controller before?
Have you seen this failure on a different controller before?
Has the controller been swapped out with a known good one?
Did this resolve the problem?
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