WATCONNECT® Data Insights Package for L/XL Control Panels

What will Watlow® deliver? 

• Review and analysis of the data conducted by a data scientist and thermal system expert. 
• Comprehensive quarterly thermal system report showing time series, graphics, statistical data, anomalies.
• Executive summary including insights and recommendations for system improvement. 
• Collaborative touchpoints, engineer-to-engineer, to review the data and develop context. 

What analysis is included?

Power and temperature controller health

• Prevent unplanned downtime and perform maintenance as-needed by ensuring basic functionality of system components.

Failed element detection

• Prevent unplanned downtime, pre-order replacement elements and schedule maintenance activities in advice.  

Process continuity (process drift)

• Improve system reliability by monitoring process drift over time; this gives visibility to changes in the system that can prompt maintenance activities to avoid unplanned downtime.

Environmental controls within the panel (optional)

• Monitoring panel environmental data to alert to changes in environmental conditions that could lead to a failure.

Optically decoupled monitoring of field wiring terminals (optional)

• Extended system life and optimized maintenance schedules by monitoring terminal temperature to determine when maintenance is needed to tighten the terminals.

Data Collection

What data will be collected?

• Power, current, voltage
• SCR/Controller alarms
• Process values 
• Set point
• Panel environmental data and wiring terminal temperatures (based on panel configuration)

How will the data be collected?

1. The panel will include a Eurotech cellular gateway device, to pull data from controllers via Modbus® TCP/Modbus® RTU.
2. Data will be aggregated and send it to the secured cloud via one-way only MQTT communications; a differential cellular network connection enabled through two antennae installed on top of the panel.

• The device follows EN62368-1:2014 safety standards and is rated for both RED (EU wireless comms) and FCC/ISED (NA wireless comms)

Will my system remain secure?

The connected panel protects the customer control system by limiting communications to read-only access; the operation of the data monitoring system will have no effect on the performance of the thermal system; our IoT architecture has been designed with cybersecurity in mind. 

Protection at the device level with Eurotech's RELIAGATE10-14 gateway

• Adheres to IEC 62443-4-1/2 cybersecurity standard and PSA Level 1 certification
• Compliant with California SB-327 password law
• Hardware support for TPM 2.0, Secure Boot
• Always-on physical anti-tampering monitor/logger that is active even when system is removed form power

End-to-end encrypted connection between device and Azure IoT Hub

• One-way only communication to the cloud, no access to write control parameters
• Data encrypted using SHA-256 encryption
• SSL/TLS certificate for Device to Cloud connection

Secured and encrypted data throughout  Microsoft Azure cloud environment

• SAML authentication on cloud architecture
• User authentication required at all end points with limited access and dedicated administrative accounts 
• Private end point database
• AES-256 encrypted data storage